Terms of Use

Effective date: July 22, 2026 

These Website Terms of Use (the “Website Terms”) govern access to and use of www.kayrhealth.com and other public websites that link to these Website Terms (collectively, the “Site”). The Site is operated by Kayr Health LLC d/b/a Kayr (“Kayr,” “we,” “us,” or “our”). 

1. Acceptance of these Website Terms 

By accessing or using the Site, you agree to these Website Terms and acknowledge the Privacy Policy. If you do not agree, do not use the Site. If you use the Site for an organization, you represent that you have authority to bind that organization, and “you” includes the organization. 

Use of the Kayr mobile application, wearable, paid services, Family Circle, or subscription is governed by the Mobile Application Terms, applicable order or subscription terms, and the privacy and consent notices presented during enrollment. If there is a direct conflict, the more specific terms control for that product or service. 

2. Eligibility and geographic scope 

You must be at least 18 years old and legally capable of entering into a contract to make a purchase, create an account, or submit personal information through the Site. The Site is directed to users in the United States. Kayr makes no representation that the Site or Kayr products are appropriate or available elsewhere. 

3. Information only; no medical or emergency use 

THE SITE AND ITS CONTENT ARE PROVIDED FOR GENERAL INFORMATION ABOUT A CONSUMER WELLNESS, LOCATION-AWARENESS, AND FAMILY-COORDINATION SERVICE. THEY DO NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR EMERGENCY SERVICES. DO NOT USE OR RELY ON THE SITE TO MAKE A MEDICAL DECISION OR TO RESPOND TO AN EMERGENCY. CONTACT A QUALIFIED HEALTH-CARE PROFESSIONAL FOR MEDICAL QUESTIONS AND CALL 911 OR THE APPROPRIATE LOCAL EMERGENCY NUMBER FOR AN EMERGENCY. 

Descriptions of possible features, alerts, sensor outputs, or outcomes are not guarantees. Features may vary by device, plan, configuration, connectivity, location, software version, and applicable law. Any health- or wellness-related statement is subject to the limitations stated in the Mobile Application Terms and product documentation. 

4. Changes to the Site and product information 

Kayr may update the Site, features, specifications, availability, and content. We try to describe products accurately, but the Site may contain typographical errors, outdated information, or images that differ from the delivered product. A purchase is governed by the information presented at checkout and any applicable order terms. We may correct errors and, where lawful, cancel or refuse an order affected by an error, with an appropriate refund of amounts paid for the cancelled order. 

5. Accounts and communications 

Certain Site features may require an account. You must provide accurate information, maintain the confidentiality of your credentials, use reasonable security measures, and promptly notify Kayr of suspected unauthorized access. You are responsible for activity through your account unless prohibited by law. 

By providing contact information, you consent to receive service, account, security, and transaction communications electronically. Marketing communications require any consent separately required by law and may be withdrawn using the method provided in the message. Withdrawing marketing consent does not stop essential service communications. 

6. Purchases, subscriptions, and promotions 

Prices, taxes, shipping, subscription periods, automatic-renewal terms, cancellation rights, refund rules, device-return requirements, and other material purchase terms will be disclosed at or before checkout. You authorize Kayr and its payment processor to charge the payment method you provide for amounts you approve. If a subscription automatically renews, Kayr will provide the disclosures, consent flow, confirmations, reminders, and cancellation mechanism required by applicable law. 

Promotions are subject to their stated terms and may not be combined unless expressly permitted. App-store purchases are also subject to the applicable app store’s payment and cancellation rules. 

7. Intellectual property 

The Site, including its text, graphics, designs, interfaces, software, trademarks, logos, videos, and other content, is owned by or licensed to Kayr and protected by intellectual-property laws. Subject to these Website Terms, Kayr grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Site for your personal, noncommercial evaluation or use of Kayr products. No other rights are granted. 

8. Acceptable use 

You may not: (a) use the Site unlawfully or to harm, threaten, stalk, or exploit another person; (b) attempt to gain unauthorized access to the Site, an account, or a system; (c) interfere with security, availability, or operation; (d) introduce malware or automated scraping that burdens the Site; (e) reverse engineer Site software except where a nonwaivable law permits it; (f) impersonate another person or misrepresent affiliation; (g) remove proprietary notices; or (h) use Site content to develop or train a competing product or model without Kayr’s written permission. 

9. Feedback and submissions 

If you voluntarily provide ideas, suggestions, or feedback about Kayr, you grant Kayr a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation. Do not submit confidential information through a feedback channel. Personal information remains governed by the Privacy Policy. 

10. Third-party sites and services 

The Site may link to third-party sites or services. Kayr does not control and is not responsible for their content, security, availability, or practices. A link does not imply endorsement. Your use of a third-party service is governed by that third party’s terms and privacy policy. 

11. Copyright complaints 

If you believe Site content infringes your copyright, send a notice containing the information required by 17 U.S.C. § 512(c)(3) to: Kayr General Counsel, Legal@KayrHealth.com. Kayr may remove or restrict access to allegedly infringing material and, where appropriate, terminate repeat infringers. 

12. Disclaimer of warranties 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KAYR DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY. KAYR DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU. 

13. Limitation of liability 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAYR AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THE SITE, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL LIABILITY RELATING TO THE SITE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID KAYR FOR THE SITE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING LIABILITY FOR KAYR’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT WHERE SUCH AN EXCLUSION IS PROHIBITED. 

14. Indemnification 

To the extent permitted by law, you will defend, indemnify, and hold harmless Kayr and its affiliates, officers, directors, employees, and agents from third-party claims, losses, and reasonable costs arising from your unlawful use of the Site, your material breach of these Website Terms, or your infringement of another person’s rights. Kayr will provide reasonable notice and may control the defense. This section does not require a consumer to indemnify Kayr for Kayr’s own negligence or unlawful conduct. 

15. Dispute resolution; individual arbitration 

Please read this section carefully. It affects your right to go to court. Before filing a claim, either party must send a written notice describing the dispute and requested relief. The parties will attempt in good faith to resolve it for at least 60 days. Send notices to Kayr General Counsel, Legal@KayrHealth.com. 

Except for an individual claim eligible for small-claims court or a claim seeking only temporary or preliminary injunctive relief for misuse of intellectual property or unauthorized system access, any dispute arising out of or relating to the Site or these Website Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this arbitration provision. Arbitration may occur by video, telephone, documents, or in person as the rules and arbitrator permit. Kayr will pay fees it is required to pay under the Consumer Arbitration Rules. 

YOU AND KAYR WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. If the class-action waiver is found unenforceable for a particular claim, that claim must proceed in court and not in arbitration. 

You may opt out of arbitration by sending a signed notice to Kayr General Counsel, Legal@KayrHealth.com within 30 days after you first accept these Website Terms. The notice must include your name, contact information, and an unambiguous statement that you opt out. Opting out does not affect other terms. 

16. Governing law and venue 

These Website Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 15. If a dispute is not subject to arbitration, the parties consent to exclusive jurisdiction in the state or federal courts located in Fulton County, Georgia, except that an eligible individual claim may be filed in small-claims court. Mandatory consumer protections of your home jurisdiction remain available where they cannot lawfully be waived. 

17. Changes; termination; general terms 

Kayr may update these Website Terms prospectively. We will post the updated version and effective date and provide additional notice where required. Changes do not retroactively alter a dispute that arose before the updated terms became effective. Kayr may suspend or terminate Site access for security, legal, or material breach reasons. 

If any provision is unenforceable, it will be enforced to the maximum lawful extent, and the remaining provisions will remain in effect. A waiver must be in writing and is not a continuing waiver. These Website Terms, together with incorporated terms, are the entire agreement regarding the Site. You may not assign them without Kayr’s consent; Kayr may assign them in connection with a merger, financing, reorganization, or sale of relevant assets, subject to applicable law. 

18. Contact 

Kayr Health LLC d/b/a Kayr 

3460 Preston Ridge Way, Suite 125 

Alpharetta, Georgia 30005 

Legal: Legal@KayrHealth.com 

Medical, Product and Emergency-Use Disclaimer

NOT INTENDED OR MARKETED AS A MEDICAL DEVICE. KAYR Health’s wearable products, mobile applications, software, monitoring services, location services, biometric features, notifications, content, and related products and services—collectively, the “KAYR Services”—are consumer personal-safety, caregiver-support, location-awareness, communication, and general-wellness tools. The KAYR Services are not intended, marketed, or represented as medical devices and have not been cleared, approved, or authorized by the U.S. Food and Drug Administration for any medical purpose.

NO DIAGNOSIS, TREATMENT, OR MEDICAL ADVICE. The KAYR Services are not intended to diagnose, detect, screen for, predict, clinically monitor, treat, cure, mitigate, or prevent any disease, disorder, or medical condition; assess a user’s medical status; affect the structure or function of the body; or replace the independent judgment of a licensed healthcare professional. Any heart-rate information, estimated blood-oxygen saturation or SpO2 information, movement data, activity data, location information, or other biometric or sensor-derived information is provided solely for general informational, wellness-awareness, and personal-safety purposes. Such information is not a clinical measurement, medical opinion, diagnosis, treatment recommendation, or substitute for professional medical advice.

LIMITATIONS OF READINGS, LOCATION INFORMATION, AND ALERTS. Readings, location information, notifications, and alerts generated or transmitted through the KAYR Services may be inaccurate, incomplete, delayed, interrupted, or unavailable. Performance may be affected by device placement, movement, individual physiological characteristics, environmental conditions, battery level, device condition, software settings, GPS availability, wireless or internet connectivity, cellular-carrier coverage, third-party systems, maintenance, user error, or other circumstances beyond KAYR’s control.

KAYR does not represent or warrant that the KAYR Services will provide continuous operation, precise or real-time location information, clinically accurate biometric information, successful transmission or receipt of every notification, detection of every fall or safety event, immediate response by a designated contact or monitoring representative, or prevention of wandering, elopement, injury, loss, or other harm.

NOT A SUBSTITUTE FOR SUPERVISION, CAREGIVING, OR EMERGENCY SERVICES. The KAYR Services may supplement, but do not replace, responsible adult supervision, professional caregiving, facility safety protocols, individualized care plans, medical monitoring, or emergency medical services. The KAYR Services should not be relied upon as the sole means of locating, supervising, monitoring, or protecting any individual.

KAYR may assist in communicating certain notifications or alerts, but it is not a guaranteed or exclusive emergency-response service. In an actual or suspected emergency, immediately call 911 or the applicable local emergency-services number. Do not disregard professional medical advice, delay seeking medical attention, change medication or treatment, or make medical decisions based upon information provided through the KAYR Services.

Mobile Application Terms of Use / End User License Agreement

Effective date: July 21, 2026

Important safety notice

KAYR Health is a Circle-based consumer wellness and family-coordination service. It is not a substitute for 911, professional emergency monitoring, medical care, or in-person supervision. Alerts may be delayed, missed, inaccurate, or unclaimed. If anyone may be in danger, call 911 or the appropriate local emergency number immediately.

These Mobile Application Terms of Use and End User License Agreement (the “App Terms”) are a binding agreement between Kayr Health LLC d/b/a Kayr (“Kayr,” “we,” “us,” or “our”) and the person who downloads, accesses, or uses the Kayr mobile application or related services (“you”). The App Terms govern the Kayr application, wearable-connected services, Family Circle features, alerts, support, and associated software (collectively, the “Service”).

1. Acceptance; related documents

By selecting “Accept,” creating or using an account, accepting a Circle invitation, or otherwise using the Service after these App Terms are presented, you agree to these App Terms. You also acknowledge the Privacy Policy and, where applicable, the Consumer Health Data Privacy Policy. Role-specific consents and notices—including Wearer, authorized-representative, Administrator, Circle-member, location, and alert-claim notices—are part of the Service and apply when presented.

If you do not agree, do not download, access, or use the Service. You may not accept for another competent adult unless you are legally authorized to do so. An Administrator may invite a person to a Circle but cannot accept these App Terms for that person.

2. Eligibility; accounts

You must be at least 18 years old, reside in the United States, and be legally capable of contracting. You must provide accurate information, protect your credentials and mobile device, use multifactor authentication if offered, and promptly report suspected unauthorized access. Accounts are personal and may not be shared. Kayr may require identity, authority, or contact verification.

The Service is not directed to children. Do not enroll a minor as a Wearer or Circle member without Kayr’s prior written approval and completion of any legally required parental-consent process.

3. Defined Family Circle roles

“Wearer” means the adult individual wearing the Kayr device and to whom Wearer Data relates. “Administrator” means the adult authorized by the Wearer, or otherwise legally authorized, to create and configure the Wearer’s Family Circle. “Circle Member” means an adult invited to receive specified information or alerts concerning the Wearer. “Family Circle” or “Circle” means the group of no more than five people, including the Administrator, authorized for a Wearer. A user may hold more than one role.

“Wearer Data” includes the Wearer’s account and device data and, depending on configuration, precise device location, home-zone status, movement or activity, device status, wellness signals, alert history, and related inferences. “Alert” means a Service-generated notification associated with configured location, device, safety, or wellness conditions.

4. Wearer authorization and control

A competent Wearer must receive clear notice and separately consent to Kayr’s collection and use of Wearer Data and to its disclosure to the Administrator and selected Circle Members. The Administrator must provide Kayr’s current Wearer notice and may not obscure or misdescribe the Service.

If the Wearer cannot legally consent, the person enrolling the Wearer must be a legally authorized representative and must identify the basis of authority, attest that it remains valid, act within its scope, and provide supporting documentation if Kayr requests it. A family relationship, payment for the Service, or concern for the Wearer’s welfare does not by itself establish legal authority.

The Wearer or legally authorized representative may withdraw authorization, subject to applicable law. Withdrawal may disable location, wellness, alert, Circle, or other core features and may require termination of the Service. A competent Wearer’s decision controls over an Administrator’s contrary preference.

5. Administrator responsibilities

The Administrator may create one Circle for a Wearer, invite up to four additional Circle Members, assign which Alert categories or data each member receives, set the first-through-fifth escalation order, and update those choices. The Administrator must:

have and maintain the Wearer’s informed authorization or valid legal authority;

invite only trusted adults who have agreed to participate and can appropriately receive the assigned information;

use accurate contact details and promptly remove former, unwilling, unavailable, or inappropriate Circle Members;

configure Alerts and escalation based on the Wearer’s needs without representing that Kayr provides professional monitoring;

explain any offline family response plan, emergency contacts, access instructions, and backup arrangements;

review settings after changes in the Wearer’s residence, routines, phone numbers, caregivers, or condition; and

never use Kayr for covert tracking, stalking, coercive control, harassment, discrimination, or another unlawful purpose.

6. Circle Member acceptance and confidentiality

A Circle Member joins only after personally accepting the invitation, these App Terms, the privacy notices, and the assigned notification role. A Circle Member may decline, leave the Circle, or adjust permitted notification channels as the Service allows. Leaving or disabling notifications may impair the Circle’s response plan.

Circle Members must protect Wearer Data as confidential; access it only for the Wearer’s authorized safety, wellness, and coordination purposes; and not screenshot, post, sell, exploit, or disclose it except to arrange assistance, contact emergency services, comply with law, or act with the Wearer’s authorization. Wearer Data may not be used for employment, insurance, housing, lending, or other eligibility decisions.

7. Alert routing and escalation

The Administrator determines which Circle Members receive each Alert category and their escalation order. Subject to device, network, platform, and configuration conditions, Kayr will attempt to route an Alert through the selected order. Notifications for that Alert stop when a Circle Member claims it. The app may show the claimant’s identity and claim time to other authorized Circle Members.

The Circle—not Kayr—decides how to respond. Kayr does not verify that the claimant saw the Alert, is near the Wearer, is capable of responding, actually responded, dispatched another person, or contacted emergency services. Circle Members should use direct calls, texts, or other backup methods when an Alert is urgent, remains unclaimed, or appears inconsistent with circumstances.

8. Meaning of claiming an Alert

By selecting “I’m Responding—Stop Escalation” or a similar claim control, a Circle Member represents that the member has reviewed the Alert and reasonably intends to take or arrange prompt, appropriate action. Claiming communicates that intent to the Circle and stops further automated escalation for that Alert. It is not confirmation by Kayr that assistance was provided.

Do not claim an Alert merely to silence it. If you claim by mistake, become unable to respond, or learn that the situation remains unresolved, immediately use any available release/reassign control and directly notify the Administrator or other Circle Members. Call 911 or the appropriate local emergency number if anyone may be in danger.

9. No professional monitoring, dispatch, or guaranteed response

KAYR IS NOT A 911 SERVICE, EMERGENCY MEDICAL SERVICE, SECURITY SERVICE, MEDICAL PROVIDER, OR GUARANTEED PROFESSIONAL MONITORING CENTER. UNLESS KAYR EXPRESSLY AGREES OTHERWISE IN A SEPARATE WRITTEN SERVICE SCHEDULE, KAYR AND TALITRIX DO NOT MONITOR EACH ALERT, DETERMINE WHETHER AN EMERGENCY EXISTS, CONTACT THE WEARER, OR DISPATCH POLICE, FIRE, MEDICAL, CAREGIVER, OR OTHER PERSONNEL. TECHNICAL OR CUSTOMER SUPPORT IS NOT EMERGENCY RESPONSE.

DO NOT WAIT FOR AN ALERT, CLAIM, CALLBACK, OR APP RESPONSE BEFORE SEEKING HELP. IF YOU BELIEVE A PERSON MAY NEED URGENT ASSISTANCE, CALL 911 OR THE APPROPRIATE LOCAL EMERGENCY NUMBER AND USE YOUR FAMILY’S BACKUP RESPONSE PLAN.

10. Consumer wellness service; no medical advice or diagnosis

The Service is intended to support general wellness awareness, location awareness, and family coordination. It is not intended to diagnose, cure, mitigate, treat, or prevent a disease or condition; replace a clinician or prescribed monitor; or support time-critical medical decisions. Sensor outputs and notifications are informational estimates and may be incomplete or inaccurate. Do not change medication, treatment, activity, supervision, or medical care based only on the Service. Consult a qualified health-care professional about health concerns and whether Kayr is appropriate for a particular person.

11. Technical limitations and user precautions

The Service depends on correct fit and wear, charging, battery condition, sensor contact, device condition, software, settings, geofence configuration, satellite visibility, cellular/Wi-Fi/Bluetooth or other connectivity, mobile operating systems, app permissions, notification settings, carrier delivery, third-party platforms, and accurate user information. Walls, weather, travel, power loss, interference, network congestion, device damage, skin characteristics, motion, environmental conditions, and other factors may affect operation.

You must follow setup, wear, charging, testing, cleaning, maintenance, and replacement instructions; keep the app and device software current; maintain a supported phone and data connection; allow essential notifications; test the response plan; and promptly address low-battery, offline, damaged-device, or permission warnings. Home zones and other virtual boundaries are approximations and should include a reasonable buffer. Kayr does not warrant that an Alert will be generated, delivered, viewed, claimed, or acted upon for every event.

12. Mobile permissions and notifications

The app may request permissions reasonably necessary for enabled features, such as Bluetooth, notifications, camera access for setup, or location if a specific mobile-device feature requires it. The Kayr wearable may transmit the Wearer device’s location independently of the Administrator’s or Circle Member’s phone location. Kayr will provide a prominent disclosure before collecting sensitive mobile data in the background where required.

You may disable mobile permissions through device settings, but doing so may prevent core features. Push notifications, text messages, email, voice calls, or other channels may be delayed or blocked by carriers, platform providers, operating systems, spam filters, or device settings. Standard message and data rates may apply.

13. Privacy and sharing directions

Kayr processes personal information as described in the Privacy Policy and Consumer Health Data Privacy Policy. The Wearer or legally authorized representative directs Kayr to disclose assigned Wearer Data to the Administrator and accepted Circle Members. The Administrator’s configuration implements that direction but does not transfer ownership of Wearer Data to the Administrator or Circle Members.

Kayr may use Talitrix, LLC and other contracted processors to provide technology, hosting, communications, maintenance, logistics, security, customer support, and related functions. Kayr does not sell Consumer Health Data or precise Wearer location and does not use or disclose them for targeted advertising under the policies in this package.

14. User content and notes

If the Service permits you to enter notes, instructions, contacts, photos, or other content, you retain your rights in that content and grant Kayr a limited, worldwide license to host, reproduce, transmit, and use it to provide, secure, support, and improve the Service consistent with the Privacy Policy. You represent that you have the right to provide the content and that it is accurate, lawful, and appropriate for the Circle. Do not enter unnecessary medical records, passwords, financial information, or another person’s sensitive information.

15. Limited app license and restrictions

Kayr grants you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to install and use the app on devices you own or control, solely for personal use of the Service and subject to app-store rules. Kayr and its licensors retain all other rights. You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, derive source code from, bypass security, scrape, interfere with, or use the Service to develop a competing service, except to the limited extent a nonwaivable law permits.

16. Subscriptions, billing, and device terms

Paid features are subject to the price, billing frequency, automatic-renewal disclosures, trial terms, taxes, cancellation method, refund rules, and device terms shown before purchase. You authorize recurring charges only after the required disclosure and affirmative consent. Cancellation stops future renewal but does not retroactively refund a current period except as stated or required by law. App-store billing is also subject to the store’s rules.

17. Updates; feature changes; beta features

Kayr may provide updates, patches, and feature changes. You agree to install required updates; older versions may stop working. Kayr may modify or discontinue a nonessential feature, but will provide notice and any remedy required by law for a material reduction in a paid service. Beta or preview features may be incomplete, change without notice, and be subject to additional terms; do not rely on them for safety-critical use.

18. Suspension and termination

You may stop using the app and may request account deletion as described in the Privacy Policy. The Administrator may remove a Circle Member; a Circle Member may leave; and the Wearer or legally authorized representative may revoke Circle access. Kayr may suspend or terminate access when reasonably necessary to address fraud, misuse, unauthorized tracking, security risk, legal requirements, nonpayment, unsupported equipment, or a material breach. Where feasible, Kayr will provide notice and an opportunity to cure. Termination may disable Alerts and Circle access, so users must implement a replacement safety plan.

19. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, APP, DEVICE-CONNECTED FUNCTIONS, SENSOR OUTPUTS, ALERTS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KAYR DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. KAYR DOES NOT WARRANT THAT THE SERVICE WILL BE CONTINUOUS, ERROR-FREE, ACCURATE, SECURE, OR COMPATIBLE WITH EVERY PERSON, DEVICE, NETWORK, OR CONDITION; OR THAT EVERY EVENT WILL BE DETECTED, EVERY ALERT DELIVERED, OR EVERY CLAIM ACTED UPON. ANY WRITTEN LIMITED DEVICE WARRANTY PROVIDED AT PURCHASE CONTROLS FOR THE HARDWARE TO THE EXTENT IT CONFLICTS WITH THIS SECTION.

20. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAYR, TALITRIX, THEIR AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, DATA, OR GOODWILL; OR DAMAGES ARISING FROM A MISSED, DELAYED, INACCURATE, UNCLAIMED, OR UNACTED-UPON ALERT, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL LIABILITY ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID TO KAYR FOR THE AFFECTED SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

THESE LIMITATIONS DO NOT EXCLUDE LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY A PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT WHERE APPLICABLE LAW PROHIBITS LIMITATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO SOME MAY NOT APPLY TO YOU.

21. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Kayr and its affiliates, officers, directors, employees, and agents from third-party claims and reasonable costs arising from your unlawful or unauthorized tracking or disclosure, your material breach of these App Terms, content you submit, or infringement of another person’s rights. Kayr will provide reasonable notice and may control the defense. You are not required to indemnify Kayr for Kayr’s own negligence, willful misconduct, or violation of law.

22. Dispute resolution; individual arbitration

Before filing a claim, either party must send written notice describing the dispute and requested relief to legal@karyhealth.com and allow 60 days for good-faith informal resolution.

Except for an individual small-claims action or a claim seeking only temporary or preliminary injunctive relief for unauthorized system access, misuse of personal data, or intellectual-property infringement, disputes arising from or relating to the Service or these App Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this provision. Kayr will pay fees it is required to pay under those rules.

YOU AND KAYR WAIVE A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY INDIVIDUALLY, NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. If the class waiver is unenforceable for a claim, that claim proceeds in court, not arbitration. You may opt out by sending a signed notice to legal@kayrhealth.com within 30 days after first accepting these App Terms. Include your name, account email or phone, and an unambiguous opt-out statement.

23. Governing law; general terms

Georgia law governs these App Terms without regard to conflict rules, except the Federal Arbitration Act governs arbitration. Nonarbitrable disputes must be brought in state or federal court in Fulton County, Georgia, except eligible small-claims matters. Mandatory consumer protections of your home jurisdiction remain available where nonwaivable.

If any provision is unenforceable, it will be narrowed to the maximum lawful extent and the remainder will continue. A failure to enforce is not a waiver. These App Terms and incorporated documents are the entire agreement concerning the Service unless an order form or written service schedule expressly controls. You may not assign the agreement without Kayr’s consent; Kayr may assign it in a merger, financing, reorganization, or sale of relevant assets, subject to applicable law.

24. Changes to these App Terms

Kayr may update these App Terms prospectively. For a material change, Kayr will provide reasonable advance notice through the app, email, or another appropriate method and request renewed acceptance where required. Changes do not retroactively alter a dispute that arose before the effective date. If you do not accept a required update, you must stop using the Service and arrange an alternative safety plan.

25. App store terms

If you obtained the app through Apple’s App Store, these App Terms are between you and Kayr, not Apple. Kayr, not Apple, is responsible for the app, support, maintenance, warranties, product claims, and intellectual-property claims, subject to these App Terms. Apple has no obligation to provide support. If the app fails to conform to an applicable warranty, you may notify Apple for any refund of the purchase price that Apple determines is available; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it. You must comply with applicable third-party terms and represent that you are not in a U.S.-embargoed country or on a prohibited-party list.

If you obtained the app through Google Play or another store, that store is not a party to these App Terms and has no responsibility for the app, except as its own terms expressly provide. The store’s terms apply to distribution, payment, and use on the platform.

26. Contact

Kayr Health LLC d/b/a Kayr

Legal: legal@kayrhealth.com attention Legal Department

Privacy: legal@kayrhealth.com attention Privacy

Privacy Policy

Effective and last reviewed: July 21, 2026

This Privacy Policy explains how Kayr Health LLC d/b/a Kayr (“Kayr,” “we,” “us,” or “our”) collects, uses, discloses, and protects Personal Information through www.kayrhealth.com, the Kayr mobile application, Kayr wearable-connected services, subscriptions, customer support, and other services that link to this Policy (collectively, the “Services”).

1. Scope and roles

This Policy applies to information Kayr controls. Kayr is the consumer-facing business or controller for the Services. Talitrix, LLC provides licensed technology and may provide maintenance, logistics, distribution, customer support, and related services to Kayr under contract. Talitrix and other vendors act as processors or service providers to the extent they handle Personal Information only for Kayr’s documented purposes.

If you use a third-party website, app store, payment service, mobile carrier, or other service, that third party’s privacy policy governs its independent processing. This Policy does not apply to information an employer, facility, health-care provider, insurer, or other enterprise customer controls under a separate program unless Kayr expressly states otherwise.

The direct-to-consumer Services are generally not provided by Kayr as a HIPAA covered entity or business associate unless Kayr expressly agrees otherwise in writing. Information may therefore not be protected by HIPAA, but remains protected by this Policy and other applicable laws.

2. Personal Information we collect

The categories below describe information Kayr may collect, depending on your role and enabled features. Kayr should remove any category that the production system does not collect and add any omitted category before publication.

3. Sources of Personal Information

We collect Personal Information: (a) directly from you; (b) from the Wearer’s Kayr device and app; (c) from an Administrator, legally authorized representative, or Circle Member; (d) automatically through cookies, software, devices, and logs; (e) from payment, shipping, communications, support, analytics, security, and app-store providers; (f) from Talitrix as Kayr’s technology/support provider; and (g) from public or governmental sources where lawful and necessary.

An Administrator may provide a Wearer’s or invited Circle Member’s contact information to initiate enrollment. Kayr uses it to send the notice or invitation and should not activate access or sensitive-data sharing until the appropriate individual accepts or valid representative authority is documented.

4. How we use Personal Information

Kayr uses Personal Information to:

provide, personalize, maintain, and troubleshoot the Services, wearable connectivity, home-zone features, Circle permissions, and Alert routing;

authenticate users, verify authority, preserve acceptance records, and secure accounts and systems;

display Wearer Data and Alerts to authorized users according to the Wearer’s authorization and Administrator’s settings;

process orders, subscriptions, shipping, returns, warranty service, and payments;

send service, Alert, security, support, and other transactional communications;

provide technical and customer support and respond to requests, complaints, and disputes;

test, analyze, improve, and develop the Services using data reasonably necessary for those purposes, and use de-identified or aggregated data where feasible;

detect, investigate, and prevent fraud, abuse, unauthorized tracking, security incidents, and violations of terms;

comply with law, enforce agreements, protect rights and safety, and establish or defend legal claims; and

send marketing communications only as permitted by law and user choices. Kayr does not use Consumer Health Data or precise Wearer location for targeted advertising.

5. How we disclose Personal Information

Kayr may disclose Personal Information to the following recipients for the purposes described:

The Family Circle. Wearer Data is disclosed to the Administrator and accepted Circle Members according to the Wearer’s authorization and configured permissions. Alert claim status may be visible to other authorized Circle Members.

Talitrix, LLC and contracted service providers. These may include technology, cloud hosting, data storage, device connectivity, maintenance, logistics, communications, customer support, analytics, payment, identity verification, security, and professional-service providers subject to appropriate contracts.

Authorities and safety recipients. Kayr may disclose information when reasonably necessary to comply with law or valid legal process, protect rights or systems, investigate abuse, or address a serious threat to safety. This does not mean Kayr monitors or dispatches for Alerts.

Corporate transaction recipients. Information may be disclosed in diligence or transferred in a merger, financing, reorganization, bankruptcy, or sale of assets, subject to confidentiality safeguards and applicable notice or consent requirements. Consumer Health Data receives the protections stated in its separate Policy.

At your direction. Kayr may disclose information when the relevant individual directs or clearly consents to the disclosure.

Kayr does not sell Personal Information for money. Kayr does not sell Consumer Health Data or precise location and does not share them for cross-context behavioral advertising.

6. Family Circle privacy and control

The Wearer is the primary data subject for Wearer Data. The Administrator configures access under the Wearer’s authorization or valid legal authority; payment for the Service does not by itself confer ownership or permanent control. A competent Wearer may revoke access. Each Circle Member controls the member’s own account information and may leave the Circle.

Kayr cannot control information after an authorized Circle Member independently copies or discloses it. The App Terms prohibit misuse and require confidentiality. Users should carefully select Circle Members and share only the minimum information needed for each role.

7. Cookies and similar technologies

The public website may use strictly necessary technologies for security and functionality, preference technologies, and limited analytics to understand site performance. Kayr should use a consent-management platform where required and should not load nonessential technologies until any required choice is made. Kayr does not place advertising trackers in authenticated app or Wearer-data screens under the recommended launch configuration.

You can use browser settings and any Kayr cookie control to manage cookies. Blocking necessary cookies may prevent functions. Browser “Do Not Track” signals are not uniformly defined. Where applicable law requires recognition of an opt-out preference signal such as Global Privacy Control, Kayr will process it for the browser or device that sends it.

8. Communications choices

You may unsubscribe from marketing email through the link in the message. You may opt out of marketing texts as instructed in the message. Service, Alert, security, billing, and legal communications are not marketing and may continue while you maintain an account or Circle role. Disabling push, text, email, or phone notifications can impair Alert delivery; before doing so, update the Circle’s response plan.

9. Retention

Kayr retains each category of Personal Information only for as long as reasonably necessary for the purpose collected, including to provide the subscription and Circle history requested by users; honor consents and withdrawals; maintain device, security, fraud-prevention, tax, accounting, warranty, and legal records; resolve disputes; and meet legal obligations. Kayr considers the sensitivity, volume, nature, risks, and technical feasibility of deletion. When information is no longer needed, Kayr deletes it, de-identifies it, or isolates it until deletion is feasible.

Deletion from active systems may not immediately remove encrypted backup copies; backups are protected, not restored for ordinary use, and deleted or overwritten on a defined cycle. Kayr will comply with shorter or more specific periods required by law.

10. Security

Kayr uses administrative, technical, and physical safeguards designed to protect Personal Information, taking account of its sensitivity. Recommended controls include encryption in transit and at rest, role-based access, multifactor authentication for privileged access, least privilege, logging, vendor review, secure development, testing, incident response, and personnel confidentiality. No method is completely secure. Users must protect credentials and devices and promptly report suspected misuse to legal@kayrhealth.com.

11. Your privacy rights

Depending on your state and applicable exemptions, you may have the right to confirm processing; access or obtain a portable copy; correct; delete; opt out of sale, targeted advertising, or certain profiling; limit certain uses of sensitive information; withdraw consent; receive a list of certain recipients; and appeal a denial. Kayr will not discriminate against you for exercising a right.

Submit a request through email legal@kayrhealth.com attention privacy. State your name, account contact information, role, right requested, and state of residence. Kayr will verify requests proportionately and use verification data only for that purpose. An authorized agent must provide proof of authority, and Kayr may confirm the request directly with the consumer where permitted.

Rights attach to the person whose information is at issue. An Administrator cannot exercise the Wearer’s rights solely because the Administrator pays for or configures the Service. Kayr may deny or limit a request where an exemption applies and will explain the decision and appeal method when required.

12. State-specific disclosures

California and other state laws may require additional disclosures. In the preceding 12 months, Kayr may have collected the categories in Section 2, from the sources in Section 3, for the purposes in Section 4, and disclosed them to the recipient categories in Section 5. Kayr does not sell Personal Information and does not share Consumer Health Data or precise location for targeted advertising under the recommended launch configuration. Kayr does not offer a financial incentive for Personal Information.

California residents may request access, correction, deletion, and information about collection and disclosures and may exercise applicable opt-out or sensitive-information rights. California’s “Shine the Light” law permits certain requests about disclosure for third parties’ direct marketing; under the recommended position, Kayr does not disclose Personal Information to third parties for their own direct marketing. Nevada residents may exercise rights under Nevada privacy law and the Consumer Health Data Privacy Policy.

13. Children

The Services are intended for adults and not directed to children under 13. Kayr does not knowingly collect Personal Information online from a child under 13 without legally required parental consent. If you believe a child provided information, contact Kayr. No minor may be enrolled as a Wearer or Circle Member without Kayr’s prior written approval and completion of any required consent process.

14. U.S. processing

The Services are offered in the United States and information is processed in the United States. If you access the Services from elsewhere, you understand that local law may differ. Kayr should not market or launch outside the United States without adding appropriate international terms, transfer mechanisms, and rights.

15. Changes to this Policy

Kayr may update this Policy. The updated Policy will identify its effective date. Kayr will provide additional notice and obtain consent where required for a material new use of sensitive information or Consumer Health Data. Prior versions will be retained as required to document user notices and consent.

16. Contact and appeals

Kayr Health LLC d/b/a Kayr

Attn: Privacy

Email: legal@kayrhealth.com

Appeals: Use the same channel and write “Privacy Appeal” in the subject line.

Consumer Health Data Privacy Policy

Effective and last reviewed: July 21, 2026

This Consumer Health Data Privacy Policy supplements Kayr’s Privacy Policy and applies to “Consumer Health Data” under applicable U.S. state laws, including Washington’s My Health My Data Act and Nevada’s consumer-health-data law. If this Policy provides greater protection for Consumer Health Data, this Policy controls.

1. What Consumer Health Data means

Consumer Health Data means Personal Information that is linked or reasonably linkable to an individual and identifies or permits an inference about past, present, or future physical or mental health status, as defined by applicable law. It may include precise location when it indicates an attempt to acquire or receive health services. Kayr treats the Wearer data listed below as Consumer Health Data for this Policy even if a particular state definition is narrower.

2. Categories of Consumer Health Data we collect

Depending on the purchased device and enabled features, Kayr may collect:

Wellness signals and estimates, such as heart rate, blood-oxygen saturation, activity, movement, motion, or other enabled non-invasive sensor outputs;

precise or approximate Kayr-device location, home-zone configuration and status, travel or route history if enabled, and location-related alerts;

device-wear status, mobility or activity patterns, alert thresholds, trends, and inferences about wellness, safety, routine, or possible need for assistance;

Alert content, delivery status, escalation, claims, response notes, and history;

health, disability, medication, caregiver, emergency, or wellness information that a user voluntarily enters into a note, support request, or configuration field;

identity, age, relationship, account, and contact information when linked to the data above; and

consent, representative authority, access, deletion, and sharing records related to Consumer Health Data.

3. Sources

Kayr collects Consumer Health Data from: the Wearer and the Wearer’s Kayr device; the Administrator or legally authorized representative; accepted Circle Members; user-configured settings and notes; Talitrix technology operating for Kayr; and contracted processors that provide device connectivity, hosting, communications, security, support, maintenance, or logistics. Kayr does not purchase Consumer Health Data from data brokers under the recommended launch configuration.

4. Why we collect and use Consumer Health Data

Kayr collects and uses Consumer Health Data only as reasonably necessary to provide the consumer-requested Service or with the required affirmative consent, including to:

connect and operate the Kayr wearable and app;

display authorized location, device, wellness, and Alert information;

apply user-selected home zones, settings, thresholds, and notification rules;

route Alerts to authorized Circle Members in the Administrator’s selected sequence and display claim status;

maintain, secure, troubleshoot, and support the Service;

fulfill access, correction, withdrawal, deletion, and appeal requests;

prevent or investigate fraud, abuse, unauthorized tracking, and security incidents; and

comply with law and protect rights or safety where disclosure is permitted.

Kayr does not use Consumer Health Data for targeted advertising, does not combine it with data broker profiles, and does not use it to make decisions about employment, insurance, housing, lending, or eligibility. Materially new purposes require an updated notice and any consent required by law.

5. Categories of Consumer Health Data we share

Kayr may share the categories listed in Section 2 only as described below and only to the extent necessary or authorized. The precise content available to each Circle Member depends on the Wearer’s authorization and Administrator’s configured permissions.

6. Sale of Consumer Health Data

Kayr does not sell Consumer Health Data. Kayr will not exchange Consumer Health Data for money or other consideration in a transaction that applicable consumer-health-data law defines as a sale. If Kayr proposes a sale in the future, Kayr must first update this Policy and obtain a separate, signed, dated, and legally compliant authorization that identifies the data, purchaser, purpose, expiration, and right to revoke. A general acceptance of terms is not an authorization to sell.

7. Consent and withdrawal

Where required, Kayr obtains affirmative, voluntary consent before collecting Consumer Health Data beyond what is necessary to provide a requested product or service, and separate consent before sharing beyond what is necessary to provide it. Wearer consent to collection and Wearer direction to share with the Circle should be presented as separate choices. Consent may not be bundled with unrelated terms or obtained through a dark pattern.

A competent Wearer may withdraw consent through the Kayr mobile application or by contacting Kayr. A legally authorized representative may act within the representative’s authority. Withdrawal does not affect processing already lawfully completed but will stop future collection or sharing covered by the withdrawal as required. Because location, wellness, and Circle sharing are core functions, withdrawal may disable features or require termination after Kayr provides a clear warning and alternative export opportunity where appropriate.

8. Consumer Health Data rights

Subject to applicable law, a consumer may request that Kayr:

confirm whether Kayr collects, shares, or sells Consumer Health Data;

provide access to Consumer Health Data and a list of third parties and affiliates with whom it was shared or sold, including available contact information where required;

correct inaccurate Consumer Health Data;

withdraw consent or stop collection or sharing;

delete Consumer Health Data from Kayr systems and direct processors, affiliates, and other recipients to delete it, subject to lawful exceptions; and

review an appeal if Kayr denies or does not act on a request.

Submit requests through legal@kayrhealth.com. State the right requested and enough information to identify the relevant account and Wearer without sending unnecessary Consumer Health Data. Kayr will authenticate the request using commercially reasonable methods and will not require creation of a new account solely to exercise a right.

Kayr will respond within the period required by applicable law, provide required information free of charge except where a law permits a reasonable fee, and explain any extension. If Kayr denies a request, Kayr will explain the reason and how to appeal. Appeals may be submitted through the same channel with “Consumer Health Data Appeal” in the subject line.

9. Deletion

When a valid deletion request is granted, Kayr will delete the relevant Consumer Health Data from active systems and notify processors, affiliates, and other recipients as required. Encrypted backups may be deleted on the next scheduled cycle when immediate deletion is technically infeasible; until then, the data remains protected, isolated from ordinary processing, and will not be restored except for disaster recovery or security integrity. Kayr may retain limited information where a law permits or requires it, such as the request and deletion audit record, fraud-prevention data, or information needed to establish or defend legal claims.

10. Security and processor contracts

Kayr restricts access to Consumer Health Data to personnel, Circle Members, affiliates, and processors who need it for authorized purposes. Kayr uses safeguards appropriate to the volume and nature of the data and requires processors to follow documented instructions, protect confidentiality, assist with rights and security obligations, delete or return data as required, and flow appropriate obligations to subprocessors. Kayr will maintain an incident-response process that addresses the Federal Trade Commission Health Breach Notification Rule and applicable state breach laws.

11. Changes to this Policy

Kayr will not collect, use, or share a category of Consumer Health Data for a materially different purpose not disclosed here without first updating this Policy, providing clear notice, and obtaining any required affirmative consent. The effective date appears above. Kayr will maintain prior versions and consent records as required.

12. Contact

Kayr Health LLC d/b/a Kayr

Attn: Consumer Health Data Privacy

Email: legal@kayrhealth.com

Appeals: legal@kayrhealth.com attention Appeals Process

Membership Terms & Conditions

PLACEHOLDER LANGUAGE COMING SOON